Businesses - 4

About the Training

Our Customer Interaction and Business Etiquette Training for Trainers is a comprehensive program that equips trainers with the tools and techniques to deliver impactful training sessions to sales teams. Led by Dr. Poorni Sudhakar, a distinguished expert in communication, emotional intelligence, and leadership development, this program provides practical insights and actionable strategies to help trainers excel in their role.

Key Training Components

– Understanding Training Objectives: Learn how to identify the specific learning objectives and goals of customer interaction and business etiquette training programs for sales teams. The Master trainer will provide guidance on tailoring training content to meet the unique needs and challenges of sales professionals.

– Training Design and Delivery: Explore effective instructional design principles and methodologies for designing and delivering engaging and interactive training sessions. Dr. Sudhakar will share techniques for creating compelling training materials, facilitating meaningful discussions, and engaging participants through interactive activities.

– Content Development: Gain access to comprehensive training materials, including presentation slides, handouts, and exercises, designed to teach key concepts and skills related to customer interaction and business etiquette. Dr. Sudhakar will provide guidance on customizing and adapting these materials to suit the needs of your training audience.

– Facilitation Skills: Develop the skills and confidence needed to facilitate training sessions with clarity, energy, and professionalism. Dr. Sudhakar will provide techniques for managing group dynamics, handling challenging questions, and fostering a positive learning environment.

About the Master Trainer

Dr. Poorni Sudhakar is a highly respected expert in communication, emotional intelligence, and personal development. With her extensive background in counseling psychology and her experience as a distinguished Toastmaster,  trainer brings a wealth of knowledge and expertise to her training programs. She has empowered numerous trainers to deliver impactful training sessions and drive positive change within their organizations.